Privacy Policy — Chakawa
Chakawa ("We", "Us", "Our") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and share your information when you use our mobile game application (the "Service"). By installing or using Chakawa you agree to this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect information you provide, such as:
- Username or profile information for leaderboards
- Contact information if you reach out to us (for support)
1.2 Usage Data
We automatically collect information about how you interact with the game, including:
- Device type, operating system, and unique device identifiers
- Game session duration and gameplay progress
- Interaction with game features and advertisements
- IP address and approximate location
This information is collected using Firebase Analytics, Firebase Crashlytics, and other service providers (listed below).
1.3 Advertising ID
We use Google AdMob to display personalized or non-personalized ads. AdMob may collect your Advertising ID (Android) or IDFA (iOS) for targeting and ad performance measurement. You can reset or opt-out of personalized ads using your device settings.
2. How We Use Your Information
We use your information for the following purposes:
- Game Functionality: operate and maintain leaderboards, achievements, and progress tracking.
- Analytics: to understand gameplay and improve features.
- Advertising: to display ads via AdMob and measure performance.
- Communication: to respond to inquiries or send service updates.
- Fraud Prevention & Security: to prevent cheating or unauthorized access.
3. Sharing Your Information
We only share your information with third parties to provide the Service or when required by law. These include:
- Service Providers: Google AdMob, Firebase Analytics, Firebase Crashlytics
- Legal Requirements: To comply with lawful requests
- With Your Consent: Only when you explicitly allow it
We do not sell your personal information to third parties.
4. Data Retention
We retain Personal Data only as long as necessary for the Service and legal obligations. Analytics and ad data may be stored longer for reporting purposes in accordance with the third-party providers' retention policies.
5. Children’s Privacy
The game is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe your child has provided personal data, please contact us to remove it.
6. Your Rights
Depending on your region (EU, UK, California, etc.), you may have rights including:
- Request access to your stored data
- Request correction or deletion
- Withdraw consent for tracking/ads
To exercise these rights, contact us at the email address below.
7. Security of Your Data
We take reasonable measures to protect your information but cannot guarantee complete security. We rely on secure services (Google/Apple/Firebase) and implement standard precautions.
8. Links to Other Sites
The Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites; please review their policies before providing personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy. Any changes will be posted here with a new "Last Updated" date and (where appropriate) notified via the app or store listing.
10. Contact Us
If you have questions or wish to exercise your rights, contact us:
Email: corelineitsolutions@gmail.com